Privacy Policy
This policy explains what personal data NorixaLabs processes, why, and what rights you have. It describes what our website and app actually do.
1. Who is responsible
NorixaLabs is an independent software brand operated by Enes Gungor, an individual based in Türkiye. NorixaLabs is not a registered company. Enes Gungor is the data controller for the processing described here.
Contact for privacy questions and requests: support@norixalabs.com
2. What this policy covers
- the website norixalabs.com, including the support form;
- the GameTranslatorAI desktop app: license activation, update checks and the optional community translation memory;
- purchases of GameTranslatorAI.
SYLWA and NorixMod are not released yet. They will have their own privacy information before release.
3. Data we process
3.1 Visiting the website
Our website is hosted by Cloudflare. When you visit it, Cloudflare processes technical data such as your IP address, browser type and the requested page so the site can be delivered and protected against abuse.
We do not use analytics or advertising tools on the website. Your language choice is saved only in your browser (local storage) so the site opens in that language next time. It is not sent to us.
3.2 Support form and email
When you contact us through the support form, we receive your email address, your message, the site language, your country (derived by Cloudflare from your IP address), your browser's user agent and the time of sending. The form uses Cloudflare Turnstile to block automated abuse; Turnstile analyzes signals from your browser for this purpose. Your IP address is also used to limit how often the form can be sent. Messages from the form and emails to support@norixalabs.com reach our inbox, which is hosted by Google (Gmail).
We use this data only to answer your request. We delete support messages two years after the request is closed.
3.3 Purchases
GameTranslatorAI is sold through Polar and Gumroad. Each acts as the seller of record (merchant of record) for purchases on its platform: it processes your payment, handles applicable sales taxes and issues receipts. Your card details are entered on their checkout and never reach NorixaLabs. Polar and Gumroad process your purchase data under their own privacy policies.
To deliver and manage your license, we receive from them your email address, order and customer identifiers, the product you bought, and the status of the order (for example, paid or refunded). We keep this together with your license record (see 3.4).
3.4 License activation (GameTranslatorAI)
When you activate GameTranslatorAI, the app sends to our license server:
- your license key;
- a device identifier: a one-way hash created on your computer from your operating system's machine ID, your computer user name and a random value stored on your device. It ties the license to one device and cannot be turned back into those values;
- your device name (your computer's network name);
- the email address you enter.
The app checks the license again from time to time with the same key and device identifier. On your computer, the license key and email are stored in your operating system's secure credential storage.
If you activate the license on another device, it moves to that device and stops working on the previous one. If one license key is used with more than three different email addresses, it is blocked automatically to prevent key sharing. If you think this happened by mistake, contact us and we will review it.
To protect the license server against guessing attacks, it records the IP address of each request for about one hour, then deletes it. To verify a key, the server may ask Polar or Gumroad whether the key is valid.
Our license database is hosted by Supabase in the European Union (Paris, France). Supabase also keeps short technical logs of requests for one day. We keep license records while the license is valid and for one year after it is refunded or cancelled.
3.5 Update checks
The app checks for new versions on GitHub. GitHub receives your IP address as part of this request.
3.6 AI translation
GameTranslatorAI sends the text you translate directly from your computer to the AI provider you choose (OpenAI, Anthropic, Google Gemini, DeepSeek or OpenRouter), using your own API key. NorixaLabs does not receive this text. The provider's own terms and privacy policy apply.
3.7 Community translation memory (optional)
This feature is off by default. If you turn it on, the app shares translated lines with a shared database so other users can reuse them: the original text, its translation, the language pair and the game engine type. The app does not send your license key, email or device identifier. With each shared line, our server stores a pseudonymous value derived from your IP address, used to count how many different people shared the same translation.
Shared lines are visible to other users of the feature and stay in the database while the feature is operated. You can turn the feature off at any time in the app settings. Because shared lines are not linked to your account, we cannot find them by your name or email. To ask for removal, send us the lines you shared; we will delete the matching entries.
3.8 Embedded video and social links
The demo video on our site loads from YouTube (youtube-nocookie.com) only after you press play. Links to X, Bluesky and YouTube take you to those services, where their own privacy policies apply.
4. Legal bases
| Purpose | GDPR | KVKK (Law No. 6698) |
|---|---|---|
| Delivering and securing the website and license server | Art. 6(1)(f) legitimate interests | Art. 5(2)(f) |
| Answering support requests | Art. 6(1)(b) and (f) | Art. 5(2)(c) and (f) |
| Delivering, verifying and protecting your license | Art. 6(1)(b) contract and (f) | Art. 5(2)(c) and (f) |
| Community translation memory, which you turn on | Art. 6(1)(b) and (f) | Art. 5(2)(c) and (f) |
5. Where your data is processed
We use service providers that process data in different countries: Cloudflare (global network), Google (Gmail), GitHub (United States), Supabase (European Union, Paris), Polar, Gumroad and the AI provider you choose. Their own terms and privacy policies describe how they protect data.
6. Your rights
You can ask to access, correct or delete your personal data, restrict or object to its processing, and receive it in a portable format. Under Türkiye's data protection law (KVKK), you also have the rights listed in Article 11. To use these rights, email support@norixalabs.com. We answer within one month under the GDPR and within 30 days under KVKK.
You can also complain to a data protection authority: in the EU, the authority in your country; in Türkiye, the Personal Data Protection Authority (KVKK).
7. Age
Our products are intended for people aged 18 and over. We do not knowingly collect data from anyone under 18.
8. Changes and language
If we change this policy, we update the effective date above. For significant changes we will give notice on the website. This policy is available in several languages; the English version prevails.